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Every Customer IS Unique!

27/10/2017

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I believe that I can speak for the majority of people that work in any profession, where we have to deal with people. In fact, those that deal with the public know that every "Customer," is unique in some way. And there are some customers that are so "Unique," that they will leave an ever lasting impression on you. ((And NOT because they are NAKED this time).

Today as I went to the drive thru window to find out what the customer had order.. He was driving a red truck. Now understand this.. everyone that does know me well, knows that I am very polite to the customers and I do talk a lot.. I will even say hello to the passenger.

Drive-thru window open:
Me:     "Yes Sir, did you have an order?"
Customer:     "Had an online order."
Me:     "Name?" (As I get ready to turn around so I can get his food).

He gives me his name, I go to turn around, and I shook my head.. Surely that isn't what I saw is it? I turn back around and lean out the window and start laughing. Then asked the customer if he would mind me taking a picture of what I was seeing. He started laughing and said, "Yes."

Today at Westminster Domino's pizza we served, "Chuck and Toby."

So, if you are fortunate as I was to serve these 2 you know exactly how unique these customers are.

Chuck is a lively customer and was laughing. He seems to love giving people enjoyment. He likes to chit chat too for the seconds that he is there to get his food.

Toby is a quiet customer. He did not speak nor did he laugh. And when he finally looked at me(With the help from Chuck) he had this red, dark, glow look in his eyes. He appears by where he is holding onto the strap above his head that Chuck must make him nervous with his driving. Toby seems to enjoy smoking because he left it in his mouth.

Because of their uniqueness, I'd like to introduce to everyone..

Picture
Chuck (Driver) and Toby (Passenger)
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Naked?? Is NOT okay!

25/10/2017

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Picture
As I am sure.. Many have seen this car! Most know that it is a "Delivery" or used for events. 

Just as I am sure.. many know that we actually use our own vehicles.

Today, was my 1st day at Domino's, at what they call a "Delivery Expert." Or as I would call myself.. A driver. After all, I am not an expert at delivering pies.. I surely am not an expert at driving, to me if I was an expert then I would be in one of those races that can make millions of dollars to see if I would go fast enough so the people can see me crash or die. Hence, I am just a "driver."

I'm not going to ramble as I have a tendency to do.. But, I do have to discuss this... NAKED????? IS NOT OKAY!!!!!!

Absolutely I get that it is your home.. Or in this case, your hotel/motel room. I get that you ordered pasta. I definitely understand that you also paid for it to be delivered.

I know you expect your food to be there. Without questions. Have it delivered to you hot. That you expect your driver to be kind, be sweet, be polite. You expect that if your food isn't right, that Domino's without a doubt will make it right. 

Positively, your delivery person also expects certain things. Really at this point, does not even matter if it is just Domino's. It is ALL THE COMMUNITY OF DELIVERY PEOPLE. It isn't difficult expectations.. just like you, as a customer your expectations isn't difficult. 

The expectations of a driver (let's say my opinion).. Goes like this:
  • Be kind
  • Be polite
  • Be courteous
  • Treat them as a human, not a "servant" to be degraded or disrespected.
  • Don't come to the door NAKED! 

Look.. it is the same list as you expect as a customer. Drivers work hard. Over the years at Domino's I have seen how drivers can be treated. However, what the public forgets is that they are working just as hard to earn a living just as you work hard to make your living. Most of the time.. out of 5 deliveries they may have made a TIP from 3 of those customers.. Don't forget just like waitresses or waiters.. Drivers depend on tips for a living.

I have seen them go beyond their call as a "delivery expert." Just as I have seen customer go beyond just being a customer.. Reaching out to their regular driver.. Simple with a thank you card.. and even seen them get presents to them on the holidays. Customers also go beyond.

You call us.. You expect us there.. Coming to the door, Naked.. is just not okay. Just as I am sure you have figured out that I had a customer today do this to me. I was really, really angry about this. I am thankful that I saw that he was dripping wet and I turned quickly.

I figured he would call the store and complain about me. I turned away immediately while he kept saying, my pasta, my pasta. I finally shook my head, held up my hand, and told him that I would not give it to him till he covered himself.

It isn't rocket science people. I get that people are comfortable in their own skin. I get some run around at home or their motel/hotel fully naked.. or with just whitey tighties or even just a bra and panties. 

However, with that being said.. have respect for the other one on the other side of the door. YOU wouldn't answer YOUR door if you KNEW it was YOUR mother, father, or even a pastor coming to your door. I mean maybe if you were in a village of nudist.. but let's just say we AREN'T in a village of nudist.

You INVITED the driver to your home.. Hotel/motel. Have enough respect to the person delivering your food. Don't assume they want to see what you may think is "SEXY." It isn't "SEXY!" It actually is "DISGUSTING!" Believe me when I say, drivers don't come back into the establishment and say... "Oh my gosh you wouldn't believe this sexy male/female that I saw." It is quite the opposite! You are remembered as a customer NOT because you went beyond.. but because you left an impression of DISGUST.

In other words.. for drivers sake... PUT SOME CLOTHES ON!

*Just some of my thoughts*







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    Theresa Olaes-Noe

    Learning about who I am without all the gizmo's and gadgets.. Just as I am.. today, right now, this moment.. Real, Honest, and Bluntly Truthful

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